Marlo answers the phone for carpet cleaners.Your machine is running, and you can't hear the phone.
How Marlo handles carpet cleaning calls.The way you would.
Example calls. Marlo uses your own prices, hours and calendar.
Price questions
Drying time
Tough stains
Every call answered.Day, night and weekends.
- In your business name
A natural voice that knows your hours, services and prices.
- Remembers every caller
Returning customers are greeted by name, with their history.
- Turns away spam
Robocalls and sales pitches don't take up your time.
Quotes without the drive.Photos first, then your price.
- Marlo texts a photo link
Customers send pictures of the job straight from their phone.
- Details and address, collected
Everything you need to price it, in one card in the app.
- You reply with a price
Type it in the app and it goes out from your business number.
“Can you get out red wine?”
What needs you, first.The rest is handled.
- Waiting on you, up top
Quotes, callbacks and anything she couldn't answer, with one tap to call.
- Urgent calls go straight to you
Safety advice first, then a text and an alert on your phone.
- Texts from your own number
Confirmations and replies go out as your business, and you see every one.
Set up in minutes.No scripts to write.
Find your business
Start typing its name. Your hours, address and phone come in from Google.
Start free for a week
Pick a plan and add a card. Nothing is charged until the trial ends.
Forward your calls
Dial one code from your phone. Change or stop it any time.
Questions.Answered.
The fastest answer is Marlo herself. Start the trial and she calls you as your receptionist, so you can ask her anything a customer would.
How does Marlo answer my calls?
You keep your number. Dial one forwarding code from your phone, and the calls you choose go to Marlo: every call, only the ones you miss, or after hours.
Is Marlo set up for carpet cleaning?
Yes. She knows what callers usually ask carpet cleaners and what to collect for a new job, and she answers from your own services, prices and hours. Anything she can't answer, she takes a message and sends it to you.
Can Marlo give prices?
Only the ones you give her. If a price is on your list, she says it. If a job needs a look first, she gets the details, and you send the quote.
What happens with an emergency?
Marlo gives the caller the safety advice first, like turning off the water or calling 911, then flags it to you as urgent.
How will I hear about calls?
Every call shows up in the Marlo app with a short summary. Anything that needs you lands in Waiting on you, and urgent calls are texted to you too.
How much does it cost?
Every plan starts with a free trial. A card starts the trial, and nothing is charged until it ends.
How long does setup take?
A few minutes. Find your business on Google, check what we filled in, pick a plan, then forward your calls.