Marlo answers the phone for appliance repair techs.You're behind someone's fridge when the next call comes in.

Start free trial
A appliance repair pro at work
My washer stopped mid-cycle and won't drain.
Marlo
Sorry about that. What brand is it, and is it showing an error code? I'll get you on the schedule.

How Marlo handles appliance repair calls.The way you would.

Example calls. Marlo uses your own prices, hours and calendar.

Brands

Do you work on Samsung fridges?
Marlo
We do. What's it doing? The model number on the sticker inside the door helps the tech bring the right parts.

Diagnostic fee

What do you charge to come look at it?
Marlo
Our diagnostic visit is $89, and it goes toward the repair if you go ahead.

Water everywhere

My dishwasher is leaking all over the floor.
Marlo
Please turn off its water under the sink if you can. I'm flagging this for the owner now. What's your address?

Every call answered.Day, night and weekends.

  • In your business name

    A natural voice that knows your hours, services and prices.

  • Remembers every caller

    Returning customers are greeted by name, with their history.

  • Turns away spam

    Robocalls and sales pitches don't take up your time.

A appliance repair customer on the phone
Calls in the Marlo app

Quotes without the drive.Photos first, then your price.

  • Marlo texts a photo link

    Customers send pictures of the job straight from their phone.

  • Details and address, collected

    Everything you need to price it, in one card in the app.

  • You reply with a price

    Type it in the app and it goes out from your business number.

The tools of a appliance repair business
The photo the customer sent
Wants a quoteWaiting on you

“My dishwasher is leaking all over the floor.”

CallText a quote

What needs you, first.The rest is handled.

  • Waiting on you, up top

    Quotes, callbacks and anything she couldn't answer, with one tap to call.

  • Urgent calls go straight to you

    Safety advice first, then a text and an alert on your phone.

  • Texts from your own number

    Confirmations and replies go out as your business, and you see every one.

A appliance repair pro checking the Marlo app between jobs
The Waiting on you cards on the Today screen

Set up in minutes.No scripts to write.

Find your business

Start typing its name. Your hours, address and phone come in from Google.

Find your business, in the Marlo app

Start free for a week

Pick a plan and add a card. Nothing is charged until the trial ends.

Picking a plan, in the Marlo app

Forward your calls

Dial one code from your phone. Change or stop it any time.

Forwarding your calls, in the Marlo app

Questions.Answered.

The fastest answer is Marlo herself. Start the trial and she calls you as your receptionist, so you can ask her anything a customer would.

How does Marlo answer my calls?

You keep your number. Dial one forwarding code from your phone, and the calls you choose go to Marlo: every call, only the ones you miss, or after hours.

Is Marlo set up for appliance repair?

Yes. She knows what callers usually ask appliance repair techs and what to collect for a new job, and she answers from your own services, prices and hours. Anything she can't answer, she takes a message and sends it to you.

Can Marlo give prices?

Only the ones you give her. If a price is on your list, she says it. If a job needs a look first, she gets the details, and you send the quote.

What happens with an emergency?

Marlo gives the caller the safety advice first, like turning off the water or calling 911, then flags it to you as urgent.

How will I hear about calls?

Every call shows up in the Marlo app with a short summary. Anything that needs you lands in Waiting on you, and urgent calls are texted to you too.

How much does it cost?

Every plan starts with a free trial. A card starts the trial, and nothing is charged until it ends.

How long does setup take?

A few minutes. Find your business on Google, check what we filled in, pick a plan, then forward your calls.

Try Marlo for your appliance repair business.Keep working.